BBC Breakfast presenter forced to apologise after Gene Hackman error

Charlie Stayt issued an apology on BBC Breakfast on Friday morning after an error caused an image to remain on screen after a report had concluded and then further technical issues followed
BBC Breakfast presenter forced to apologise after Gene Hackman error

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Charlie Stayt issued an apology on BBC Breakfast on Friday morning after an error caused an image to remain on screen after a report had concluded and then further technical issues followedPresenter Charlie Stayt was forced to apologise after Gene Hackman error

BBC Breakfast presenter Charlie Stayt issued an apology live on air this morning after a news segment was bogged down with technical errors.

At the end of a pre-recorded news report updating viewers on the death of Hollywood legend Gene Hackman, a photo of the actor remained on the screen even when Charlie Stayt moved onto the next item on the programme, a report on the controversial BBC documentary about Gaza that was narrated by the son of a Hamas leader. “The BBC has apologised for serious flaws in the production of a documentary about the war in Gaza,” Stayt began, before realising the image of Gene Hackman was still on screen.

“Apologies, let’s just get, err, that bit straightened out,” he said as the image was removed. However, the broadcast then linked to a journalist reporting from Kyiv for a different story. “Work experience trainee producing #BBCBreakfast this morning?”, commented one viewer after the series of errors.

Charlie was presenting BBC Breakfast on Friday (

Image:

BBC)

Charlie Stayt previously halted the show today to deliver some 'breaking news.' As the show neared its conclusion, Charlie revealed that several high street banks, including Nationwide and First Direct, were experiencing difficulties with their online banking services. "Just wanting to bring you news of a story that we're just hearing about. Nationwide and First Direct are saying that some customers may be facing problems with online banking," he said.

Co-host Naga Munchetty also spoke, highlighting the impact on individuals: "Now, it is affecting some incoming and outgoing payments, leaving many without access to funds on pay day at the end of the month," before talking to correspondent Ben Boulos. He elaborated on the situation, noting the timing's significance. "[It's the] last Friday of the month, a lot of people will be wanting to check, wanting to access their money to pay bills and so on. What we're hearing, this news breaking in the last few minutes, is that Nationwide, First Direct, Lloyds and Halifax all confirming issues with their online banking systems," he said.

Charlie moved onto a new report but the photo of Gene Hackman remained onscreen (

Image:

Getty Images)

"This is the second month in a row that major banks have been hit with some sort of IT issues around pay day. The experts are saying that often these systems struggle with the sheer demand on them, the transactions, the number of people trying to log in... Wages going in, bills going out, that sort of thing."

Ben went on to provide reassurance to viewers who might be facing difficulties with their banking apps, stating: "So, if people are, this morning, struggling to log in to any of those banking apps, they're not alone. It's not an issue with their own phone or their computer, this is a system with the bank apps themselves. There's no indication about what's behind this, but obviously people will be concerned."

He added a helpful tip for those seeking the latest updates: "It's worth saying, keep an eye on the BBC News Channel, keep an eye on the app and our website. That story will be followed throughout the day with any updates that people need, they can find them there."

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