Black Sabbath fans fume 'pointless' after scrambling for farewell gig tickets

Ticketmaster said 'there were no issues' on its website
Black Sabbath fans fume 'pointless' after scrambling for farewell gig tickets

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Black Sabbath fans have been left frustrated after scrambling for tickets to Ozzy Osbourne's farewell gig at Villa Park.

Ozzy will reunite with the original Black Sabbath line-up – Tony Iommi, Geezer Butler and Bill Ward – for the first time in 20 years at the 'Back To The Beginning' show this summer.

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The all-day event at Villa Park will also feature sets by heavy metal greats including Metallica, Slayer and Alice In Chains.

Ozzy is also expected to play his own short set before joining Sabbath for what has been billed 'his final bow'.

But some fans were today, Tuesday, February 11, left disappointed when they struggled to get their hands on pre-sale tickets.

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They claimed they were stuck at the seating map, where fans can choose tickets for the venue.

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But Ticketmaster said 'there were no issues' on its website and it 'always advises fans to make sure they only use one tab, clear their cookies, and do not use any VPN (virtual private network) software on their device'.

Ian Gould, from Liverpool, said he was unable to load the seat map of the venue so he could book tickets through Ticketmaster.

The 53-year-old said: "I then tried and logged in through my phone.

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"When I’ve gone through [my phone], it’s basically given me two options, one being to either start a fresh queue on this
 at the back of the queue, pointless, or to eventually return to the original device, which is
 the computer in front of me, which is giving me the same load map error message."

Ian said he was frustrated as 'it is such a special occasion', comparing the gig as as being like the UK version of the Woodstock Festival.

He said: "This is a once-in-a-lifetime gig that has now been basically snatched from under the noses of what would appear a lot of people."

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Ian, a regular ticket buyer, said he was part of a WhatsApp group of more than 40 people, who were not been able to get through to buy tickets.

He said he found it to be an 'ongoing issue with Ticketmaster' and other selling websites when it came to the increased demand for big gigs.

Ian said he thought 'the way the system works' made it difficult to get through via direct sellers and forced people to pay 'extortionate fees' through secondary selling websites.

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He added: "It irritates me, no end that I can go and pay ÂŁ1,000 or ÂŁ2,000 a ticket on Viagogo, which I should be able to buy at face value through Ticketmaster."

Emily Pywell said she had issues of getting 'frozen' in the Ticketmaster queue .

The 29-year-old, from London, was hoping to get tickets for her boyfriend Brandon Hall.

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She said it 'would be devastating if he doesn’t get a ticket' with 'this being his last chance to see' Ozzy.

Brandon was originally due to see Ozzy perform in London on his farewell tour in 2023 but the singer cancelled the dates as he struggled to recover from a spine injury.

Emily said the Ticketmaster queue 'caused stress' as she did not know 'whether to refresh or wait and hope for the best.

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When she did get through, the options meant it was difficult to find seats that had not sold out.

She said: "Once we got through it was a ‘select your seat’ from the map which is only good if you have a quick reflex – I kept clicking on seats to then find out they’d already sold.

"Even now, more tickets keep popping up but it’s a race of who can zoom in (to the seat map), find the available seat and click on it first, it’s so unfair."

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All profits from the July 5 show will go to charities including Cure Parkinson’s, Birmingham Children’s Hospital and Acorn Children’s Hospice, which is supported by Aston Villa.

Tickets have been listed at prices ranging from ÂŁ197.50 upwards.



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