STORM ÉOWYN: Mayo phone network among worst affected areas
Vodafone Ireland gives update on network issues following storm Éowyn
Vodafone Ireland has issued a network update as the red warning for Storm Éowyn ends in 25 counties.
Sheila Kavanagh, Network Director for Vodafone Ireland has confirmed that Vodafone Network Teams have been mobilised to effected areas of the country to restore connectivity.
She said: “While the Vodafone network and services remain stable, the impact of the storm on ESB services will have a knock-on effect on the network and customer services across the country. There is currently a 14% impact of our total mobile network sites which are currently off-air. As expected, the most effected areas are Clare, Donegal, Galway, Kerry, Mayo, Sligo and the Midlands.”
“We have preplanned with supplementary power for our most critical sites. Back-up power systems have already been activated to ensure network stability. The positive news is that our Network Teams have now been mobilised to effected areas of the country and we are committed to a speedy recovery with the support of ESB,” she added.
Vodafone have also issued the following advice to effected customers:
• If the ESB has restored power to your home, you may need to reboot your modem to restore service.
• If there is a fault in your area, you will receive confirmation from Vodafone via text to let you know we are working to restore service. You don't need to do anything else.
• Make sure to check in on vulnerable neighbours to ensure they're back online also.
• If you require any support during this time, our teams are still available on 1907.
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